Pharmacy Department
At ParkCity Medical Centre, the Pharmacy Department is committed to ensuring the safe, effective, and responsible use of medications across all areas of patient care. Our team of qualified pharmacists and pharmacy technicians collaborates closely with doctors, nurses, and other healthcare professionals to deliver comprehensive pharmaceutical services that support optimal treatment outcomes and patient recovery.
We place medication safety at the forefront of our practice, guided by evidence-based standards and a strong culture of quality and accountability. Through clinical expertise, personalised patient education, and efficient medication management, our pharmacy team strives to deliver excellence in pharmaceutical care at every step of the patient journey.
Our services
Patient Care Services
Outpatient Medication Dispensing
We provide convenient and accurate dispensing of prescriptions following clinic visits or hospital discharge. Our team ensures patients receive clear instructions on medication use, including dosing, administration, and potential side effects.
Inpatient Medication Dispensing
We ensure the safe and timely supply of medications to hospitalised patients. Medication reconciliation is performed at admission and discharge to prevent errors and support continuity of care.
Repeat Medication Delivery & Pickup Service
We offer a convenient and reliable service for medication refills, available via home delivery or self-collection. This service improves access and supports medication adherence. Terms and conditions apply. Click to learn more.
Medication Counselling
We provide personalised counselling to help patients understand their medications, including proper use, storage, and potential side effects. This supports adherence and empowers patients to manage their treatment safely and effectively.
Device Counselling
Our pharmacists offer training and support on the correct use of medical devices such as inhalers and insulin pens, helping patients achieve optimal therapeutic benefit.
Therapeutic Drug Monitoring
Our pharmacists monitor and evaluate medications with narrow therapeutic ranges to optimise efficacy and minimise toxicity. Therapy is individualised based on patient-specific factors and clinical response.
Extemporaneous Compounding
We prepare customised medications tailored to individual patient needs when suitable commercial products are unavailable. All compounded preparations are carried out with strict attention to accuracy, quality, and stability.
Drug Identification
We assist in identifying unknown or unclear medications, helping patients use their medicines safely and avoid potential errors.
Drug Information Services
We provide accurate, evidence-based medication information to both patients and healthcare professionals to support safe and effective medication use.
Outpatient Medication Dispensing
We provide convenient and accurate dispensing of prescriptions following clinic visits or hospital discharge. Our team ensures patients receive clear instructions on medication use, including dosing, administration, and potential side effects.
Inpatient Medication Dispensing
We ensure the safe and timely supply of medications to hospitalised patients. Medication reconciliation is performed at admission and discharge to prevent errors and support continuity of care.
Repeat Medication Delivery & Pickup Service
We offer a convenient and reliable service for medication refills, available via home delivery or self-collection. This service improves access and supports medication adherence. Terms and conditions apply. Click to learn more.
Medication Counselling
We provide personalised counselling to help patients understand their medications, including proper use, storage, and potential side effects. This supports adherence and empowers patients to manage their treatment safely and effectively.
Device Counselling
Our pharmacists offer training and support on the correct use of medical devices such as inhalers and insulin pens, helping patients achieve optimal therapeutic benefit.
Therapeutic Drug Monitoring
Our pharmacists monitor and evaluate medications with narrow therapeutic ranges to optimise efficacy and minimise toxicity. Therapy is individualised based on patient-specific factors and clinical response.
Extemporaneous Compounding
We prepare customised medications tailored to individual patient needs when suitable commercial products are unavailable. All compounded preparations are carried out with strict attention to accuracy, quality, and stability.
Drug Identification
We assist in identifying unknown or unclear medications, helping patients use their medicines safely and avoid potential errors.
Drug Information Services
We provide accurate, evidence-based medication information to both patients and healthcare professionals to support safe and effective medication use.
Hospital Support Services
Safe Drug Procurement and Inventory Management
We ensure a continuous and reliable supply of medications through efficient procurement and inventory management practices. Our processes prioritise medication safety, minimise wastage, and prevent shortages to support uninterrupted patient care.
Medication Safety & Quality Assurance
We uphold the highest standards of medication safety and quality through robust policies, standardised procedures, and continuous monitoring. Regular audits and reviews drive ongoing improvement and risk reduction. All medications are carefully evaluated to meet regulatory standards and are stored and transported under controlled conditions to ensure their safety, quality, and therapeutic effectiveness.
Antimicrobial Stewardship (AMS) programme
Our Antimicrobial Stewardship programme is led by a multidisciplinary team comprising clinicians, pharmacists, infection control nurses, medical laboratory technologists, and nursing staff. The programme promotes the appropriate use of antimicrobials to improve patient outcomes, reduce antimicrobial resistance, and support evidence-based, cost-effective treatment.
Adverse Drug Reaction (ADR) Monitoring & Reporting
We actively monitor, assess, and report adverse drug reactions (ADRs) to enhance medication safety and protect patient wellbeing. Our team collaborates closely with healthcare professionals to manage and prevent recurrence of ADRs.
We also issue allergy cards to patients with known drug allergies, ensuring critical information is readily accessible and reducing the risk of future adverse events.
Specialised Pharmacy Services
Cytotoxic Drug Reconstitution
We provide aseptic preparation of chemotherapy medications in a controlled environment, adhering to strict safety and quality standards. All cytotoxic drugs are carefully stored, handled, and monitored to ensure their stability, safety, and effectiveness while minimising risks to patients and healthcare staff.
Pharmacy Locations & Operating Hours
| Pharmacy | Location | Opening Hours | Main Services |
|---|---|---|---|
| Main Pharmacy | Ground Floor | Open 24 Hours | Inpatient, outpatient, and emergency medication services; ward supply |
| Satellite Pharmacy | 1st Floor |
Mon–Fri: 9:00 AM – 5:00 PM Sat: 9:00 AM – 1:00 PM Closed Sundays & Public Holidays |
Serves Specialist Outpatient Clinics (SOC); outpatient dispensing and patient counselling |
| CDR Pharmacy | 2nd Floor (Chemo Day Care Unit) |
Mon–Fri: 9:00 AM – 5:00 PM Sat: 9:00 AM – 1:00 PM Closed Sundays & Public Holidays |
Aseptic reconstitution of cytotoxic drugs in a certified cleanroom with isolator; specialised oncology pharmacy services |
For More Information, Please Contact:
Patient Resources
Medication Leaflets (Download PDFs)The Pharmacy Department is committed to supporting the hospital system through safe, reliable, and professional pharmaceutical services—from medication sourcing and clinical decision-making to medication management and dispensing.